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documentation technical writing content management confluence knowledge managementπ Description
- Assist in creating, editing, and maintaining product documentation
- Support training materials, including written guides and video content
- Help improve knowledge management systems: content organization and discoverability
- Collaborate with product, engineering, and customer teams to gather information
- Participate in content audits and identify gaps or opportunities for improvement
- Contribute to standardizing documentation and content processes
π― Requirements
- Strong written and verbal communication skills
- High attention to detail and organizational ability
- Current undergraduate/graduate student in English, Communications, or related field
- Interest in technical writing or knowledge management
- Familiarity with Google Docs, Notion, Confluence, or similar
- Experience with video editing or content creation tools (e.g., Camtasia)
π Benefits
- Hands-on experience in technical documentation and content development
- Exposure to real-world knowledge management systems and practices
- Opportunity to collaborate with cross-functional teams
- A portfolio of work including documentation and training materials
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