Related skills
communication crm customer support salesforce talent management📋 Description
- Act as primary contact for a portfolio of creators to support their needs.
- Assist creators with onboarding, profile management, and visibility.
- Provide responsive support to creator inquiries, resolving issues promptly.
- Collaborate with marketing, product, and support teams to advocate for creators.
- Educate creators on best practices, platform updates, and engagement strategies.
- Track and report on key metrics related to creator satisfaction, retention, and engagement.
🎯 Requirements
- Bachelor's degree in Communications, Marketing, Business, or related field.
- Excellent communication and relationship-building skills.
- Strong problem-solving and multi-tasking abilities.
- Experience with talent, creators, or customer support is a plus.
- Familiarity with CRM software (e.g., Salesforce).
- Passion for the creator economy and social media trends.
🎁 Benefits
- Health insurance
- 401(k)
- Fun work environment at Downtown Chicago HQ (West Loop)
- Opportunities to meet Cameo Talent
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