Related skills
payments looker account management fintech salesforce📋 Description
- Deliver QoQ GMV growth via vertical growth playbooks.
- Increase SoW via MBRs and Marketing Machine across key accounts.
- Achieve 100% KPI attainment by coaching 2 direct reports.
- Secure 100% NRR for Tier 1 accounts by spotting churn 60 days ahead.
- Improve merchant ops by cutting ticket resolution time 25% via training and SLAs.
🎯 Requirements
- High-performance leadership and coaching of 2 direct reports
- Strategic commercial acumen; consensus-building with C‑levels
- Extreme ownership and accountability; bias for action
- Data-driven decision making using Looker and Salesforce
- Customer-centric agility; cross-functional collaboration
- 4-7 years in CS/AM/Sales/Strategy; fintech/SaaS/payments/ecommerce
- Experience with digital checkout flows, embedded finance, or onboarding is a plus
🎁 Benefits
- Equity ownership in the company
- Opportunity to scale fintech in Colombia
- Global, world-class team and culture
- Growth and learning opportunities
- Fast, transparent hiring process with feedback
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