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crm forecasting salesforce renewals pricingπ Description
- Monitor churn daily; maintain monthly forecast.
- Analyze churn trends; quarterly retention reports.
- Identify at-risk accounts; coordinate success with save strategies.
- Lead exec exit interviews for large accounts; coordinate outreach.
- Own renewal notices, expiring discounts, and renewal workflows.
- Oversee monthly-to-annual plan conversions; pricing and discounts.
- Ensure subscription data integrity across Salesforce, ChurnZero, Stripe.
π― Requirements
- 7+ years in SaaS renewals, retention, or subscription management.
- Experience managing renewals across $10M+ ARR.
- Forecast churn and drive retention strategy.
- Strong analytics; CRM and health systems (Salesforce, ChurnZero).
- Experience with billing platforms such as Stripe.
- Proven cross-functional operator who can influence without authority.
- Excellent executive reporting and detail orientation.
π Benefits
- Innovative engineering and product culture.
- Early-stage well-funded company.
- Inclusion and diversity as a company priority.
- 100% premium healthcare coverage for employees and families.
- Dental and vision coverage for employees and families.
- New laptop and equipment.
- Wellness stipend.
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