Related skills
communication customer service healthcare screening clinical_studies📋 Description
- Answer inbound calls from the public about clinical study participation
- Screen callers and recruit those who meet eligibility criteria
- Collect and enter participant medical history into our database
- Make outbound calls to study participants as needed
- Flexible daytime shifts; occasional evenings/weekends on rotation
🎯 Requirements
- A-level education standard required
- Excellent professional telephone communication skills
- Commitment to outstanding customer service
- Able to sort information from multiple clinical studies and advise participants
- Computer data entry experience preferred
- Accuracy and attention to detail essential
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