Student Customer Success Support Administrator (Part Time)

📋 Description

• Create, update, and maintain customer training materials
• Support training sessions, demos, and workshops
• Ensure materials are clear and aligned with customer needs
• Collaborate with Product to reflect new features in docs
• Track customer engagement activities and follow-ups
• Provide CS support to smaller/low-complexity accounts

🎯 Requirements

• Current Master’s or postgraduate student
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Comfortable with documents, presentations, and basic data
• Interest in Customer Success or customer-facing roles
• Familiarity with SaaS, data, or analytics driven products

🎁 Benefits

• 20 days vacation (pro-rated for part-time employees)
• 9 days flexible time off (pro-rated for part-time employees)
• 12 paid holidays (pro-rated for part-time employees)
• 401k retirement plan with company match and immediate vesting
• Weekly fresh fruit delivery
• Learning & Development opportunities (LinkedIn Learning, Mentoring)