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Overview
Stripe is seeking an experienced Technical Account Management, Strategist to partner with strategic customers and help them maximize the value of Stripe's platform. You will bridge technical teams and business stakeholders to deliver successful outcomes.
Responsibilities
- Lead strategic technical engagements with key Stripe customers, ensuring successful adoption of Stripe's APIs and features.
- Collaborate with product and engineering teams to craft scalable solutions, architectures, and integrations.
- Provide deep technical guidance, issue resolution, and best-practices for integrations, onboarding, and security.
- Develop customer success plans, track metrics, and drive renewals and expansion opportunities.
- Coordinate cross-functional resources to deliver on customer initiatives and milestones.
About Stripe
Stripe is a technology company that builds economic infrastructure for the internet. We empower developers and businesses to accept payments and realize growth.
Qualifications
- Proven experience in technical account management, solutions consulting, or customer-facing roles.
- Strong knowledge of APIs, web technologies, and payments ecosystems.
- Excellent communication and stakeholder management skills.
- Ability to work with global customers and cross-functional teams.
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