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Product Support Operations Associate, Weekend Shift – Stripe
Stripe is seeking a Product Support Operations Associate for the Weekend Shift in Bengaluru to help ensure smooth product operations and outstanding customer support.
Responsibilities
- Provide weekend-based support for product operations and customer inquiries
- Coordinate with product, engineering, and customer support teams to triage issues
- Maintain and improve knowledge bases and standard operating procedures
- Track operational metrics and contribute to data-driven improvements
- Assist cross-functional teams to deliver a seamless Stripe experience
Requirements
- Experience in product or operations support or related roles
- Strong communication and collaboration skills
- Ability to work weekend shifts in a fast-paced environment
- Fluency in English; familiarity with Stripe products is a plus
Benefits
- Competitive compensation and benefits
- Health, dental, and vision insurance
- Opportunity to work with a fast-growing payments company
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