Full Stack Engineer, Managed Operations

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

The Managed Operations team is building new products that allow merchants to offload payments operations and customer support to Stripe. We enable businesses to focus on their core products by providing products and services that deflect and automate the time-consuming aspects of payments support and operations.

As an early hire on the Managed Operations team, your role more closely resembles that of a founding engineer at a startup within Stripe. You’ll collaborate with peer teams and cross-functional partners to shape our product vision, build robust systems from scratch, and work directly with our early adopters to onboard them onto our products and gather feedback.

Responsibilities:

• Drive projects from problem statement to implementation, taking ownership over everything from business impact to operational excellence
• Build full-stack solutions across multiple languages and technologies (Ruby, TypeScript, AWS, LLMs)
• Develop APIs and services that integrate with Stripe’s existing product ecosystem
• Partner with teams across Stripe to leverage existing products, systems, and infrastructure
• Establish engineering best practices and technical direction for this new product line

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• 2-10+ years of professional, hands on full-stack development experience with the React framework and languages such as Ruby, JavaScript/TypeScript, or Java
• Strong generalist comfortable navigating complex codebases, documentation, and teams to ship effective solutions across a broad product suite
• Ability to think like a user and use reasoned judgement to unblock yourself and make rapid forward progress
• Superb communication skills working with technical and non-technical stakeholders
• Customer-centric approach to problem solving and product development

• Experience at early-stage startups or building new products from scratch
• Background in customer support systems or operations automation
• Track record of technical leadership on ambiguous, impactful projects