Related skills
data analysis sql google sheets quality assurance📋 Description
- Own end-to-end QA for Audits & Inspections within SLA.
- Identify QA inefficiencies and drive improvements.
- Manage QA agents to daily throughput and quality targets.
- Analyze performance with Google Sheets, SQL, and internal systems.
- Monitor/triage in-shift issues; escalate when needed.
🎯 Requirements
- Experience owning QA processes in a fast-growth marketplace.
- Proficient in Google Sheets and SQL for data analysis.
- Ability to lead QA agents and meet SLA targets.
- Strong data-driven problem solving and communication.
- Familiarity with internal systems; translate insights.
🎁 Benefits
- Comprehensive healthcare coverage for employees.
- 401(k) match up to 4% with tiered contributions.
- Generous fully paid parental and family leave.
- Pre-tax commuter benefits.
- Office at 1 World Trade Center, Manhattan.
- Equal opportunity employer.
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