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data analysis customer success sql ai apis📋 Description
- Lead customer deployments from kickoff to go-live.
- Be the face of Gigs with customers pre-sales to post-launch.
- Analyze activation funnels; identify drop-offs and root causes.
- Feed field insights back to Product and Engineering.
- Integrate AI to automate tasks and speed work.
- Understand provisioning, billing, and support tooling.
🎯 Requirements
- 4+ years in demanding ops: strategy, bizops, mgmt consulting, or TCM.
- You are self-driven and relentlessly proactive.
- AI is part of your working stack.
- Read SQL; work with BI tools; translate data into decisions.
- Technically curious; reads API docs; understands systems.
- Credible with customers; manages post-launch relationships.
- High ownership, low ego.
🎁 Benefits
- Competitive compensation and stock options.
- Home office stipend.
- Budget for learning and development.
- Free phone and international data plan.
- Time in hubs with occasional travel.
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