Related skills
crm strategy data analysis stakeholder management powerpoint📋 Description
- Lead workstreams with client leadership teams.
- Shape strategic direction on customer loyalty and retention.
- Develop business cases and roadmaps aligned to client goals.
- Drive loyalty-driven growth using data and insights.
- Manage cross-functional stakeholders and mentor teams.
- Travel internationally as needed.
🎯 Requirements
- 5+ years in strategy or management consulting at top firms.
- Expertise in customer loyalty, retention, and CX programs.
- Lead client workshops and manage project teams.
- Strong data analysis and executive storytelling skills.
- Market research, segmentation, and VoC experience.
- Familiarity with CRM platforms and CDPs (Braze, SF, Adobe); marketing analytics.
🎁 Benefits
- Global MAP network and diverse, international teams.
- Equal opportunity employer; inclusive culture.
- Hybrid role based in London with opportunities to travel.
- Access to leadership development and training.
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