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crm data analytics salesforce braze loyaltyπ Description
- Primary strategic client lead for loyalty, CX, and CRM engagements.
- Build relationships with C-suite; identify value opportunities.
- Oversee multiple engagements; ensure timely, on-budget delivery.
- Lead design and delivery of large-scale loyalty programs.
- Mentor and grow cross-functional delivery teams.
π― Requirements
- Bachelor's degree (or equivalent); advanced degree preferred.
- 8+ years in strategy or management consulting at top firms.
- Senior SME in Loyalty strategy; program design and CRM.
- Extensive CX and CRM transformation leadership; Salesforce/Adobe/Braze.
- Strong executive presence; exceptional communication and negotiation.
- Willingness to travel domestically and internationally.
π Benefits
- Hybrid work in Copenhagen with global teams.
- Lead high-visibility loyalty strategy work for top brands.
- Access MAP's global network and learning resources.
- Career growth, mentoring, and thought leadership opportunities.
- Collaborative, inclusive culture focused on excellence.
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