Related skills
integrations jira apis sdks enterprise solutions📋 Description
- Be first line of defense for assigned Strategic portfolio support (phone, email, video calls)
- Implement onboarding and training curriculum to hold sellers and team to timelines
- Execute account reconfiguration and training to meet timelines (menu builds, uploads, integrations)
- Willing to work a Mon-Sat schedule to provide extended coverage for our global seller base
- Travel up to 20% for on-site reseller visits and internal meetings
- Maintain advanced knowledge of Square products and global markets (US, CA, IE, UK, AU, JP)
🎯 Requirements
- 3+ years in customer service, implementation, sales or account management in a technical setting
- Willing to work weekend shifts (Tue-Sat or Sun-Thur)
- Willing to travel up to 20%
- Distill complex enterprise needs into tailored solutions and explain tech clearly
- Advanced knowledge of Square product suite across US/CA/IE/UK/AU/JP
- Proficient with APIs, SDKs, and custom integrations
🎁 Benefits
- Remote work options
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
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