Related skills
account management customer success saas renewals stakeholder managementπ Description
- Renew and grow a portfolio of strategic customers.
- Lead quarterly business reviews and contract discussions with executives.
- Own long-term account plans aligned to business goals.
- Collaborate with Sales, Product, Support to deliver value.
- Travel up to 50% to meet customers.
π― Requirements
- 7+ years in a SaaS customer-facing role.
- Proven ability to engage C-level executives.
- Strong negotiation and contract management skills.
- Strategic thinker with a growth track record.
- Excellent time management and prioritization.
π Benefits
- Medical insurance covering 80% of premiums.
- Dental, Vision, Disability, Life insurance.
- 401(k) Safe Harbor 3% contribution.
- Flex PTO, Wellness Days, Birthday PTO.
- Annual Learning Stipend of $1,200.
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