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account management data analysis customer success mfa k-12📋 Description
- Manage strategic US school district relationships.
- Grow adoption and usage of Clever products.
- Drive renewal and retention for scaled accounts.
- Collaborate with Product, Marketing, District Sales, and CS teams.
- Build executive relationships and secure district buy-in.
- Collect feedback and advocate internally for customers.
🎯 Requirements
- 2-4 years in CS, account mgmt, or related roles with IDM/MFA experience.
- Experience managing K-12 district accounts.
- Relationship-focused; high-touch at scale.
- Strong communication; explain complex products to tech and non-tech.
- Comfortable engaging CIO/CTO and handling objections.
- Problem solving, data-driven; identify gaps and improve processes.
🎁 Benefits
- Flexible Paid Time Off
- Paid Parental Leave
- Health, vision, and dental coverage for you and your family
- Mental healthcare support
- Personal development yearly budget
- Learning & Development program
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