Related skills
crm account management time management cross-functional collaboration client service📋 Description
- Partner with global PMs to gather primary research insights
- Identify, recruit, and manage industry experts for consultations
- Screen expert profiles to assess subject matter expertise
- Coordinate and schedule expert consultations between advisors and clients
- Ensure client requirements and maintain records in Guidepoint CRM
- Collaborate with international teams to optimize service delivery
🎯 Requirements
- Bachelor’s or Master’s degree
- 2–3 years in client service or related role
- Fluency in English (spoken and written)
- Strong sense of urgency; able to manage multiple priorities
- Excellent interpersonal and communication skills
- Ability to work independently and as part of a global team
- Experience in entrepreneurial or high-growth environment
🎁 Benefits
- 14 annual leave days (PTO) and 11 legal holidays
- 7 full paid sick days
- Social insurances and housing fund
- Shanghai CBD location with metro access
- Free snacks and beverages in the office
- casual work environment
- Monthly birthday celebrations and team events
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!