Strategic Program Manager, Support

Added
17 days ago
Type
Full time
Salary
Salary not provided

Related skills

looker program management sql tableau stakeholder management

๐Ÿ“‹ Description

  • Drive strategic initiatives to improve user experience and efficiency
  • Collaborate with Support leadership and cross-functional teams
  • Shape direction of priority Support initiatives and resource plans
  • Lead joint Support-Product strategy and key user groups programs
  • Manage multiple workstreams to deliver measurable outcomes

๐ŸŽฏ Requirements

  • 7+ years in strategy, operations, consulting, or program management
  • Cross-functional experience across strategy, analysis, and operations
  • Strong PM with end-to-end delivery and measurable business impact
  • Analytical skills to derive strategic insights from data
  • Excellent written and verbal communication across leadership teams
  • Experience with dashboards and data tools (SQL, Looker, Power BI, Tableau)
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