Strategic Partner Lead, Customer Success

📋 Description

• Own partner relationships; primary commercial owner for key accounts.
• Bridge Commercial and technical teams; align milestones.
• Lead quarterly business reviews and executive briefings with partners.
• Define success and track KPIs across teams.
• Lead rollout strategy for new markets; coordinate ops and strategy.
• Turn partner insights into actionable engineering requests.

🎯 Requirements

• Bachelor's degree in Business, Engineering, or equivalent.
• 7+ years in a similar role; experience with autonomous vehicles or mobility.
• Cross-Functional Leadership: coordinate projects across technical and non-technical teams.
• Executive Presence: strong communication; lead exec presentations, QBRs, partner visits.
• Strategic & Operational Balance: long-term vision with short-term execution.
• Analytical & Influential: use data to influence stakeholders and product strategy.
• Soft skills: empathy, organization, clear communication, low ego, trust.

🎁 Benefits

• Medical, dental, vision coverage
• 401(k) with company match
• Health savings account
• Life insurance
• Pet insurance
• Inclusive, diverse culture