Related skills
telehealth project management jira change management confluence📋 Description
- Strategic Planning & Management: drive CX goals and strategic initiatives.
- Project & Program Management: oversee multiple projects and programs.
- Change Management Coordination: lead CX change across functions.
- Program Oversight & Intake: central intake for new requests and scope.
- Cross-Functional Collaboration: partner with Product/Engineering/PMO.
🎯 Requirements
- 5+ years in program, project, or strategic ops in a large org.
- Deep knowledge of end-to-end medical claims ops (adjudication, processing, regs).
- Back-office and frontline service operations experience.
- Coordinated cross-functional change management across diverse teams.
- Strategic planning, PM, and execution in healthcare or tech.
- Data-driven decision making and strong analytical skills.
🎁 Benefits
- Mission-driven culture focused on healthcare excellence.
- Impactful projects shaping our organization.
- Internal mobility, mentorship, and targeted courses.
- Flexible work arrangements and work-life balance.
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