Strategic Enterprise Success Manager (French speaking)

Added
27 days ago
Type
Full time
Salary
Salary not provided

Related skills

bigquery redshift salesforce snowflake product analytics

๐Ÿ“‹ Description

  • Build trusted relationships with executive-level contacts.
  • Create data-driven success plans aligned to business objectives.
  • Drive adoption of Contentsquare products across web and mobile.
  • Champion AI-powered capabilities (Sense Analyst, MCP integration).
  • Engage data-mature customers with Data Connect across data warehouses.
  • Drive renewals and upsell/cross-sell with Sales.

๐ŸŽฏ Requirements

  • 5+ years in high-touch enterprise CS/Account Mgmt or Senior Consulting.
  • Proven ability to build long-term relationships at C-level and operational levels.
  • Exceptional written and verbal communication in French and English; additional languages a plus.
  • Strong knowledge of analytics: Digital Experience Analytics, Product Analytics, A/B testing.
  • Familiarity with data warehouses (Snowflake, BigQuery, Databricks) and LLM tools (ChatGPT, Claude, Microsoft Copilot).
  • Experience collaborating with Sales to drive growth with a proactive ownership mindset.

๐ŸŽ Benefits

  • Virtual onboarding, Hackathon, and interactions with global teams.
  • Hybrid and remote work policies.
  • Generous paid time-off policy (varies by location).
  • Lifestyle allowance.
  • Stock options for every full-time employee.
  • Employee Resource Groups for inclusion and advocacy.
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