Related skills
salesforce intercom confluence power bi loom📋 Description
- Own a portfolio of customers as their primary point of contact
- Onboard new customers and drive successful implementations
- Recommend platform configuration for construction use cases
- Monitor account health and churn risks; intervene proactively
- Drive adoption, retention, and expansion across accounts
- Collaborate with Sales, Product, and Support
🎯 Requirements
- Must Have: Customer-facing commercial experience (Customer Success, Account Management, or similar)
- Must Have: Strong analytical and problem-solving skills
- Must Have: High ownership and execution capability
- Must Have: Excellent communication and stakeholder management
- Must Have: Ability to manage multiple priorities effectively
- Nice to Have: SaaS or construction tech experience
🎁 Benefits
- Competitive, performance-based remuneration
- Equity options - own a piece of what you’re helping to build
- 20 days paid annual leave, plus sick, carer’s, and compassionate leave
- Parental leave: 16 weeks primary and 6 weeks secondary
- Flexible work: remote and hybrid options
- Learning & Development budget for growth
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!