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account management customer success stakeholder management cross-functional collaboration iot📋 Description
- Drive customer success by helping clients improve safety, efficiency, and sustainability.
- Collaborate with customers to create success plans, define objectives, and measure outcomes.
- Partner with cross-functional teams (Product, Support, Finance) to advance requests.
- Facilitate executive business reviews to align goals and celebrate wins.
- Conduct workshops to understand operations and maximize value from Samsara.
- Communicate Samsara platform capabilities to diverse industries.
🎯 Requirements
- 6+ years in senior Customer Success, account mgmt, or strategic consulting.
- Strong priority management, emotional intelligence, and ability to handle high-visibility roles.
- Experience with technical products and solutions.
- Proven trust-building, effective communication, and stakeholder influence.
- Bachelor's degree from a 4-year college/university.
- Bias for action, big thinking, high standards.
- Experience serving Fortune 500 solutions.
- Thrives in unstructured, fast-paced environments.
🎁 Benefits
- Flexible, employee-led remote model.
- Professional development stipend.
- Comprehensive health and parental leave plans.
- Equity and above-market rewards for top performers.
- Office or remote options depending on role.
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