Strategic Customer Success Manager

Added
7 hours ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

salesforce chatgpt pendo glean claude code

πŸ“‹ Description

  • Build trusted relationships with investment clients to drive adoption
  • Guide onboarding and readiness to accelerate time-to-value
  • Develop strategic account plans aligned to client objectives
  • Drive product adoption through training and ongoing guidance
  • Leverage Salesforce, Pendo, and AI tools to surface insights
  • Partner with Sales, Product, and Support to align client goals

🎯 Requirements

  • 8+ years in Customer Success, SaaS, or similar roles
  • Deep knowledge of financial markets and investment lifecycle
  • Familiar with equities, fixed income, derivatives, funds, FX
  • Proven ability to manage enterprise client relationships in B2B SaaS
  • Strong communication with executives and end users
  • Analytical mindset; translate data into customer strategies

🎁 Benefits

  • Company Stock Plan
  • Unlimited vacation and wellness reimbursements
  • Educational reimbursements and insurance plans
  • Careers page for perks
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Business & Management Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Business & Management Jobs

See more Business & Management jobs β†’