Related skills
devops onboarding renewal meddic expansion📋 Description
- Onboard new customers with success plans and onboarding.
- Identify and mitigate adoption risks to prevent churn.
- Provide technical guidance on LaunchDarkly adoption.
- Prescriptively sell; spot expansion opportunities.
- Be a trusted advisor and extension of the customer's team.
- Build champions and executive sponsorship via success metrics.
🎯 Requirements
- 5+ years in a customer-facing role with targets.
- Experience owning renewal processes and retention quotas.
- Strong discovery and qualification; MEDDIC or similar preferred.
- Strong project management; accountable to timelines.
- Experience with developers/technical personas; DevOps space preferred.
- Experience with proactive and reactive CS motions.
- Technical knowledge to advise on implementations.
🎁 Benefits
- RSUs and health, vision, dental insurance.
- Mental health benefits.
- Inclusive, equal-opportunity employer.
- Comprehensive onboarding and training.
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