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ai solution design process mapping enterprise saas requirements analysis📋 Description
- Build trusted advisor relationships with diverse customer stakeholders.
- Lead requirements gathering and map standard operating procedures.
- Translate customer needs into Fin solution designs with engineers.
- Monitor Fin usage to identify risks and expansion opportunities.
- Maintain deep product knowledge and AI-agent market awareness.
- Lead success plans, QBRs/EBRs, and strategic planning.
🎯 Requirements
- 8+ years in customer-facing roles (consulting, strategy, or enterprise SaaS CSM).
- Experience with business process mapping, requirements analysis, and solution design.
- Strong AI/agent-building curiosity; coding not required.
- Ability to simplify and communicate complex problems clearly.
- Strong prioritization to manage a broad portfolio with impact.
- Proven success driving adoption and measurable outcomes for enterprise customers.
🎁 Benefits
- Competitive salary and equity.
- Lunch provided on weekdays and a stocked kitchen.
- Regular compensation reviews.
- Pension scheme with 4% match.
- Health and dental insurance for you and dependents.
- Open vacation policy and flexible holidays.
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