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crm account management salesforce gainsight risk_mitigation📋 Description
- Own and manage a portfolio of high-touch, enterprise accounts.
- Drive adoption and retention through proactive executive engagement.
- Act as the account owner across Jamf products, aligning to business goals.
- Build deep relationships with customer leadership; advocate for needs cross-functionally.
- Lead recurring business reviews and value-focused planning.
- Guide deployment and adoption strategies; monitor health metrics to mitigate risk.
🎯 Requirements
- 5+ years of enterprise account management experience. (Required)
- 1+ years experience with Apple products in a professional setting. (Preferred)
- Excellent communication with technical and nontechnical stakeholders. (Required)
- Proven success mitigating risk within a customer portfolio. (Preferred)
- Experience with CRM tools, Gainsight and Salesforce. (Preferred)
- Collaborative, cross-functional team mentality with ability to execute.
🎁 Benefits
- Named a 2025 Best Companies to Work For by U.S. News
- Named 2025 Newsweek America’s Greatest Workplaces for Gen Z
- Forbes 2024 Most Trusted Companies
- Named 2024 Newsweek America’s Greatest Workplaces for Parents & Families
- Named 2024 PEOPLE Companies That Care by PEOPLE & Great Place To Work
- Training and room to grow with vertical and horizontal career paths
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