Strategic Customer Success Manager

Added
1 minute ago
Type
Full time
Salary
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Related skills

analytics customer success data science ai dataiku

πŸ“‹ Description

  • Actively manages a portfolio of assigned accounts across industries.
  • Understands client use cases and desired outcomes to drive adoption.
  • Translates business use cases into data science solutions with value.
  • Guides customers to implement Dataiku projects from design to production.
  • Implements engagement strategies including reviews and events.
  • Collaborates with Sales to ensure renewals and expand relationships.

🎯 Requirements

  • 7-15 years in enterprise software or data science account management.
  • Excellent verbal and written communication and presentation skills.
  • Ability to engage executives, data scientists, analysts, and IT.
  • Strong knowledge of data science lifecycle and AI maturity.
  • East Coast-based location preferred (Northeast preferred).

🎁 Benefits

  • Stock options and comprehensive health plans.
  • 401(k) with company match and retirement benefits.
  • Paid vacations, sick leave and parental leave.
  • Employer-paid disability coverage and wellbeing perks.
  • Flexible spending accounts and pre-tax commuter benefits.
  • Professional growth opportunities at Dataiku.
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