Related skills
crm forecasting account management customer success saasπ Description
- Own and manage your Book of Business across enterprise customers.
- Drive adoption, retention, and expansion through deep partnerships.
- Develop and execute account strategies aligning customer goals with HackerRank.
- Build trusted relationships with exec sponsors and technical leaders.
- Lead internal and customer teams, resolve blockers, accelerate time-to-value.
- Run proactive engagements including QBRs, success check-ins, and executive reviews.
π― Requirements
- 5+ years SaaS enterprise account management, in fast-scaling envs.
- Gritty, curious; resilient; align with goals, shifts, and value.
- Relationship-focused; build trust with Fortune 500; drive outcomes.
- Strong communicator; simplify ideas; align customer and internal teams.
- Deep product mastery; connect HackerRank to customer value.
- Organized and outcome-driven; manage multiple enterprise accounts.
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