Strategic Customer Account Manager

Added
6 days ago
Type
Full time
Salary
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Related skills

crm forecasting account management customer success saas

πŸ“‹ Description

  • Own and manage your Book of Business across enterprise customers.
  • Drive adoption, retention, and expansion through deep partnerships.
  • Develop and execute account strategies aligning customer goals with HackerRank.
  • Build trusted relationships with exec sponsors and technical leaders.
  • Lead internal and customer teams, resolve blockers, accelerate time-to-value.
  • Run proactive engagements including QBRs, success check-ins, and executive reviews.

🎯 Requirements

  • 5+ years SaaS enterprise account management, in fast-scaling envs.
  • Gritty, curious; resilient; align with goals, shifts, and value.
  • Relationship-focused; build trust with Fortune 500; drive outcomes.
  • Strong communicator; simplify ideas; align customer and internal teams.
  • Deep product mastery; connect HackerRank to customer value.
  • Organized and outcome-driven; manage multiple enterprise accounts.
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