Strategic Client Success Director

Added
1 hour ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

forecasting account management negotiation renewals cross-functional collaboration

πŸ“‹ Description

  • Lead multi-account strategic initiatives across clients/regions.
  • Own renewal process, pricing proposals, negotiations, and contracting.
  • Identify expansion opportunities via planning and cross-functional alignment.
  • Mentor team members and guide leadership; shape best practices.
  • Align day-to-day delivery with long-term goals; surface insights.
  • Proactively identify billing risks; ensure invoicing accuracy.
  • Act as escalation point for complex client issues; coordinate internal efforts.
  • Drive process improvements to elevate Client Success workflows.

🎯 Requirements

  • Strategic influence and leadership across multiple accounts and regions.
  • Commercial acumen: renewals, pricing strategy, contracts, forecasting.
  • Strategic planning at scale: own high-level growth initiatives and partnerships.
  • Systemic problem solving: identify risks and translate insights into improvements.
  • Mentorship and collaboration: mentor internal teams and elevate performance.
  • Remote US candidates; Pacific Time availability.

🎁 Benefits

  • Best of Both Worlds: Innovid team plus Mediaocean perks.
  • Work-Life Balance: Open PTO, Flexible schedule, holidays, parental leave.
  • Total Rewards: Competitive salary, full benefits, 401(k) with match, HSA contributions.
  • Comprehensive Benefits: Medical, dental, vision, HSA/FSA; mental health; life & disability; retirement planning.
  • Wellness Focus: Wellness subscriptions coverage.
  • High visibility role with growth potential and strong culture.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Business & Management Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Business & Management Jobs

See more Business & Management jobs β†’