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customer success ai workshops dashboards llms📋 Description
- Own activation and platform success
- Understand customer use cases, objectives, and success metrics
- Build and co-develop custom AI solutions with customers
- Design and execute activation strategies that drive adoption
- Implement champion programs, office hours, usage dashboards, and trainings
- Build champion communities and power-user networks
🎯 Requirements
- At least 9 years of proven track record owning activation success and driving measurable adoption outcomes
- Deep experience understanding customer use cases and workflows
- Experience implementing activation strategies: champion programs, dashboards, and workshops
- Success building advocate networks and power user communities
- Ability to connect platform usage to business outcomes and articulate ROI
- AI and technical proficiency; ability to scope, design, and deliver custom solutions and demos
🎁 Benefits
- Generous PTO and company holidays
- Medical, dental, and vision coverage for you and family
- Paid parental leave for all parents (12 weeks)
- Fertility and family planning support
- Early-detection cancer screening through Galleri
- Flexible spending accounts (FSA/HSA) options and dependent coverage
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