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customer success ai training workshops dashboards📋 Description
- Own activation and platform success
- Deeply understand each customer's use cases, objectives, and success metrics
- Design and execute activation strategies to drive adoption
- Implement champion programs, office hours, dashboards, and workshops
- Build champion communities and advocate networks within customer organizations
- Lead educational workshops and live events to drive adoption
🎯 Requirements
- At least 9 years of proven track record owning activation success
- Deep experience mapping customer use cases to workflows and business objectives
- Experience implementing activation strategies: champions, dashboards, and workshops
- Success building advocate networks and power user communities
- Ability to connect platform usage to business outcomes and ROI
- AI and technical proficiency; scope, design, and deliver custom solutions
🎁 Benefits
- Generous PTO and holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (12 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Wellness and learning stipends
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