Strategic Account Partner / Client Transformation

📋 Description

• Build enterprise-wide account plans aligning Fieldguide’s value with outcomes.
• Coordinate cross-practice initiatives across Advisory, Audit, Tech, and Delivery.
• Partner with the Strat AE on expansion opportunities and execution.
• Serve as trusted advisor across executives and senior leaders.
• Facilitate executive business reviews and strengthen sponsorship.
• Orchestrate internal teams to remove blockers and accelerate delivery.
• Establish playbooks for managing enterprise complexity and progress.
• Represent Fieldguide at events to elevate brand and strategic value.

🎯 Requirements

• Strategic thinker with 8+ years in enterprise accounts, programs, or CS strategy.
• Proven success managing complex, multi-threaded customer relationships at scale.
• Exceptional communicator with executive presence and a consultative approach.
• Able to influence without authority—internally and externally.
• Comfortable navigating ambiguity, aligning teams, accelerating outcomes.
• Deep empathy for customers and a passion for enabling their success.
• Experience in SaaS, enterprise software, or professional services is a plus.