Related skills
payments account management saas pos cross-functional collaboration📋 Description
- Own and maintain relationships across a portfolio of ~200 strategic retail sellers, driving account expansion, retention, and satisfaction
- Consult with business owners and operators to uncover opportunities across operations, payments, and commerce
- Design and implement customized solutions that drive measurable business results
- Act as the voice of the customer, advocating for upmarket seller needs with Product, Engineering, and Operations teams
- Collaborate cross-functionally with Account Executives, Product Managers, and Solution Engineers to deliver integrated, scalable outcomes
- Where and when appropriate, visit customers in-person for negotiations and/or churn prevention
🎯 Requirements
- 5+ years in sales or account management (SaaS/payments/POS tech)
- Proven success growing and retaining a book of business
- Strong discovery and consultative selling skills
- Technical solutioning: gathering requirements and translating needs into scalable solutions
- Experience negotiating contracts and pricing with senior stakeholders
- Exceptional written and verbal communication; storytelling is central
🎁 Benefits
- Remote work, medical insurance, flexible time off, retirement plans
- Inclusive culture with accommodations for disabled applicants
- Check out our benefits page for more details
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Sales Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!