Own and maintain relationships across ~160 strategic retail sellers.
Drive account expansion, retention, and satisfaction.
Consult with business owners to uncover opportunities across operations and payments.
Design and implement customized solutions that drive measurable results.
Advocate for upmarket seller needs with Product, Eng, and Ops teams.
Visit customers in-person for negotiations and churn prevention when appropriate.

🎯 Requirements

5+ years of experience in sales or account management (SaaS/payments/POS)
Proven success growing and retaining a book of business.
Consistent overperformance on key metrics and revenue targets.
Strong discovery and consultative selling skills.
Retail industry experience preferred, but not required.
Technical solutioning: requirements gathering and translating needs into scalable solutions.

🎁 Benefits

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

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