Store Operations Manager (GM)

📋 Description

• Hire, coach and develop a diverse part-time staff (Shift Leaders, Cookie Crew, drivers).
• Lead service components: food quality, customer service, cleanliness.
• Establish a culture of excellence in cookie quality, service and sales.
• Manage and audit inventory to maintain proper controls.
• Create and execute local marketing drops.
• Create and drive in-store recognition programs.

🎯 Requirements

• 3+ years of management/leadership in restaurant or retail.
• Avail to work 2-3 mid-to-late shifts Thu-Sun.
• Benevolent, player-coach leadership in day-to-day ops.
• Strong hospitality and exceptional customer service.
• Tech savvy with restaurant/retail software; MS Outlook, Excel, MS Teams; ATS experience.
• Familiar with commercial convection ovens (plus).

🎁 Benefits

• Competitive base salary 56k-58k DOE + bonus.
• $50/month cell data stipend.
• Medical, dental, vision, and pet insurance.
• 401K with contribution match.
• 2 weeks vacation, 2 personal wellness days, paid sick leave.
• Enrollment in Cookie College learning platform.