Related skills
excel applicant tracking system outlook ms teams convection ovens📋 Description
- Hire, coach and develop diverse hourly staff (Shift Leaders, Cookie Crew, Delivery Drivers)
- Lead service components: quality, customer service, friendliness, and store cleanliness
- Establish a culture of excellence prioritizing cookie quality, customer service, and sales; support growth
- Manage and audit inventory to maintain proper controls
- Create and execute local marketing drops
- Create and drive in-store recognition programs/contests
🎯 Requirements
- 3+ years management/leadership in restaurant or retail
- Available Thu-Sun mid-to-late shifts
- Player-coach, benevolent leadership style
- Strong hospitality and customer service focus
- Tech savvy: Outlook, Excel, MS Teams; experience with ATS
- Familiar with commercial convection ovens (a plus)
🎁 Benefits
- Competitive base salary + quarterly bonus
- $50/month cellphone data plan stipend
- Excellent benefits: medical, dental, vision & pet insurance
- 401K with contribution match
- 2 weeks paid vacation; wellness days; sick leave
- Cookie College learning/training platform
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