Related skills
customer service excel inventory management applicant tracking system ms outlook📋 Description
- Hire, coach, and develop a diverse part-time staff (Shift Leaders, Cookie Crew, drivers).
- Lead service quality, customer service, and store cleanliness through the team.
- Establish a culture of excellence focused on cookie quality, service, and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute fun, local marketing drops.
- Create and drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership in a restaurant or retail setting.
- Availability to work 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership style with a player-coach approach.
- Strong hospitality mindset and ability to deliver exceptional customer service.
- Proficient with MS Outlook, Excel, MS Teams; experience with ATS.
- Familiarity with commercial convection ovens is a plus.
🎁 Benefits
- Competitive base salary + quarterly bonus.
- $50.00 per month cellphone data plan stipend.
- Comprehensive benefits including medical, dental, vision, pet insurance.
- 401K with matching contributions.
- 2 weeks paid vacation, 2 wellness days, paid sick leave.
- Enrollment in Cookie College learning/training platform.
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