Store Operations Manager (GM)

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

excel inventory management applicant tracking system ms outlook ms teams

πŸ“‹ Description

  • Hire, coach, and develop a diverse part-time staff (Shift Leaders, Crew, Delivery Drivers).
  • Lead service quality, customer service, and store cleanliness through the team.
  • Foster a culture prioritizing cookie quality, customer service, and sales.
  • Manage and audit inventory to maintain proper controls.
  • Create and execute fun, local marketing drops.
  • Create and drive in-store recognition programs/contests.

🎯 Requirements

  • 3+ years of management/leadership in a restaurant or retail setting.
  • Availability to work 2-3 mid-to-late shifts Thu-Sun.
  • Benevolent leadership with a player-coach mentality.
  • Innate hospitality and exceptional customer service.
  • Strong tech acumen with restaurant/retail software; Outlook, Excel, MS Teams; ATS experience.
  • Familiarity with commercial convection ovens is a plus.

🎁 Benefits

  • Competitive base salary + quarterly bonus.
  • $50/mo cellphone data plan.
  • Medical, dental, vision, and pet insurance.
  • 401K with company match.
  • 2 weeks paid vacation and wellness days.
  • Enrollment in Cookie College training platform.
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