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customer service excel inventory management staff training applicant tracking system📋 Description
- Hire, coach and develop part-time staff (Shift Leaders, Cookie Crew, Drivers).
- Lead service quality, customer service, and store cleanliness.
- Build a culture of excellence for cookie quality, service and sales.
- Manage and audit inventory for proper controls.
- Create fun, local marketing drops.
- Create in-store recognition programs and contests.
🎯 Requirements
- 3+ years of management/leadership in restaurant or retail.
- Availability to work 2-3 mid-to-late shifts Thurs-Sun.
- Benevolent, player-coach leadership style.
- Innate hospitality and exceptional customer service.
- Tech savvy with restaurant/retail software, MS Outlook, Excel, MS Teams, and ATS.
- Familiar with convection ovens a plus.
🎁 Benefits
- Competitive base salary + quarterly bonus.
- $50/month cellphone data plan stipend.
- Medical, dental, vision, and pet insurance plans.
- 401K with employer match.
- 2 weeks paid vacation, 2 personal wellness days, paid sick leave.
- Enrollment in Cookie College training platform.
- Free cookies and swag.
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