Related skills
customer service excel inventory management applicant tracking system ms outlook๐ Description
- Hire, coach and develop diverse part-time staff including Shift Leaders, Cookie Crew, drivers.
- Lead service components: quality, customer service, friendliness, cleanliness.
- Establish a culture of excellence prioritizing quality, service, and growth.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs.
๐ฏ Requirements
- 3+ years of management/leadership in restaurant or retail.
- Available to work 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership style with a player-coach mentality.
- Innate hospitality and ability to deliver exceptional customer service.
- Solid tech acumen with MS Outlook, Excel, MS Teams; ATS experience.
- Familiarity with commercial convection ovens is a plus.
๐ Benefits
- $50 per month cellphone data plan stipend.
- Comprehensive medical, dental, vision, and pet insurance.
- 401K with company match.
- 2 weeks paid vacation, 2 Wellness Days, paid sick leave.
- Enrollment in Cookie College learning/training platform.
- Free cookies, swag, and more.
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