Store Operations Manager (GM)

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

excel applicant tracking system outlook ms teams convection ovens

๐Ÿ“‹ Description

  • Hire and coach a diverse part-time staff (Shift Leaders, Cookie Crew, Drivers)
  • Lead service components: food quality, customer service, store cleanliness
  • Build a culture of excellence prioritizing cookie quality, service, and sales
  • Manage and audit inventory to maintain proper controls
  • Create and execute local marketing drops
  • Drive in-store recognition programs and contests

๐ŸŽฏ Requirements

  • 3+ years of management/leadership in restaurant or retail
  • Available to work 2-3 mid-to-late shifts Thu-Sun
  • Benevolent leadership with a player-coach style
  • Great hospitality and exceptional customer service
  • Solid knowledge of restaurant/retail software, Outlook, Excel, Teams; ATS experience
  • Familiarity with commercial convection ovens (a plus)

๐ŸŽ Benefits

  • Competitive base salary + quarterly bonus
  • $50/month cellphone data plan stipend
  • Medical, dental, vision, and pet insurance
  • 401K with company match
  • 2 weeks paid vacation + wellness days + sick leave
  • Cookie College learning/training platform
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