Related skills
customer service excel inventory management applicant tracking system ms outlook📋 Description
- Hire, coach and develop a diverse hourly staff (Shift Leaders, Cookie Crew, Drivers)
- Lead service components: quality, service, and store cleanliness
- Build a culture of excellence in cookie quality, service, and growth
- Manage and audit inventory to maintain proper controls
- Create and execute local marketing drops
- Create and drive in-store recognition programs/contests
🎯 Requirements
- 3+ years of management experience in a restaurant or retail setting
- Availability for 2-3 mid-to-late shifts Thu-Sun
- Benevolent leadership style with a player-coach approach
- Strong hospitality mindset and customer service focus
- Tech: restaurant software, MS Outlook, Excel, MS Teams
- Experience hiring via an Applicant Tracking System
🎁 Benefits
- Competitive base salary + quarterly bonus
- Cellphone data plan stipend ($50/month)
- Medical, dental, vision and pet insurance
- 401K with contribution match
- 2 weeks paid vacation + wellness days + sick leave
- Cookie College training platform
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