Related skills
customer service excel inventory management applicant tracking system ms outlook๐ Description
- Hire, coach, and develop diverse part-time staff.
- Lead service components including quality and customer service through the team.
- Establish a culture of excellence prioritizing cookie quality, service, and sales.
- Manage and audit inventory for proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
๐ฏ Requirements
- 3+ years of management/leadership experience in a restaurant or retail establishment.
- Availability for 2-3 mid-to-late shifts Thu-Sun.
- Benevolent, player-coach leadership style.
- Strong hospitality and customer service orientation.
- Technical skills: MS Outlook, Excel, MS Teams; experience with an Applicant Tracking System.
- Familiarity with commercial convection ovens is a plus.
๐ Benefits
- Competitive base + monthly bonus.
- $50/month cellphone data stipend.
- Medical, dental, vision, and pet insurance.
- 401K with employer match.
- 2 weeks vacation + wellness days + sick leave.
- Cookie College training platform + free cookies and swag.
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