Related skills
excel inventory management applicant tracking system ms outlook ms teamsπ Description
- Hire, coach, and develop a diverse part-time staff (Shift Leaders, Cookie Crew, drivers).
- Lead service components: quality, customer service, and store cleanliness.
- Establish a culture of excellence prioritizing cookie quality, customer service, and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
π― Requirements
- 3+ years of management/leadership experience in a restaurant or retail.
- Availability to work 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership style with a player-coach mentality.
- Innate hospitality and ability to deliver exceptional customer service.
- Tech savvy with restaurant/retail software, MS Outlook, Excel, MS Teams; ATS experience.
- Familiarity with commercial convection ovens.
π Benefits
- Competitive base salary plus quarterly bonus.
- $50 per month cellphone data plan stipend.
- Medical, dental, vision, and pet insurance plans.
- 401K with company match.
- Two weeks paid vacation and wellness days.
- Cookie College training platform.
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