Related skills
customer service excel inventory management leadership applicant tracking system📋 Description
- Hire, coach, and develop Shift Leaders, Cookie Crew, and drivers.
- Lead service components: food quality, customer service, store cleanliness.
- Establish a culture of excellence prioritizing cookie quality, service, and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership in restaurant or retail.
- Availability to work 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership style with a player-coach mentality.
- Innate hospitality and ability to deliver service.
- Tech savvy: restaurant software, MS Outlook, Excel, MS Teams; ATS.
- Familiarity with commercial convection ovens a plus.
🎁 Benefits
- Competitive base salary + quarterly bonus.
- Cellphone data plan stipend ($50/mo).
- Medical, dental, vision, and pet insurance.
- 401K with company match.
- Paid vacation, wellness days, and sick leave.
- Cookie College training platform.
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