Related skills
customer service excel inventory management applicant tracking system ms outlook📋 Description
- Hire, coach and develop a diverse part-time staff (Shift Leaders, Cookie Crew, Drivers).
- Lead service components: food quality, customer service, staff friendliness, and store cleanliness.
- Build a culture of excellence prioritizing cookie quality, service, and growth.
- Manage and audit inventory for proper controls.
- Create and execute fun, local marketing drops.
- Create and drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership experience in a restaurant or retail establishment.
- Availability to work 2-3 mid-to-late shifts Thurs-Sun.
- Benevolent, player-coach leadership for daily management.
- Innate hospitality and ability to deliver exceptional customer service.
- Tech: MS Outlook, Excel, MS Teams; ATS hiring experience.
- Familiarity with commercial convection ovens is a plus.
🎁 Benefits
- Competitive base salary + quarterly bonus
- $50.00 per month cellphone data plan stipend
- Comprehensive benefits including medical, dental, vision, and pet insurance
- 401K with contribution match
- 2 weeks paid vacation and wellness days; paid sick leave
- Cookie College learning/training platform
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