Related skills
customer service excel inventory management applicant tracking system ms outlook📋 Description
- Hire, coach and develop a diverse hourly staff (Shift Leaders, Cookie Crew, drivers).
- Lead service quality, customer service, and store cleanliness through the team.
- Establish a culture of excellence prioritizing cookie quality and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops and in-store recognition programs.
- Support personal growth and opportunity for team members.
🎯 Requirements
- 3+ years of management/leadership in restaurant or retail
- Availability to work 2-3 mid-to-late shifts Thu-Sun
- Benevolent leadership with a player-coach mentality
- Innate hospitality and exceptional customer service
- Tech acumen: restaurant/retail software, MS Outlook, Excel, MS Teams; ATS
- Familiarity with convection ovens a plus
🎁 Benefits
- Competitive base salary + quarterly bonus
- $50/month cellphone data plan stipend
- Medical, dental, vision, and pet insurance
- 401K with company match
- 2 weeks vacation + personal days + sick leave
- Cookie College learning/training platform
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