Related skills
excel applicant tracking system ms outlook ms teams📋 Description
- Hire, coach, and develop a diverse part-time staff (Shift Leaders, Cookie Crew, Delivery Drivers).
- Lead service components: food quality, customer service, friendliness, and store cleanliness.
- Establish a culture of excellence around cookie quality, service, and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute fun, local marketing drops.
- Create and drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership in a restaurant or retail setting
- Availability to work 2-3 mid-to-late shifts Thu-Sun
- Benevolent leadership with a player-coach mentality for day-to-day management
- Innate hospitality with ability to deliver exceptional customer service
- Strong tech skills: MS Outlook, Excel, MS Teams, and experience with an ATS
- Familiarity with commercial convection ovens is a plus
🎁 Benefits
- Budgeted annual salary of $65,000
- Quarterly bonus compensation package
- $50 per month cell plan stipend
- Medical, dental, vision, and pet insurance
- 401K with company match
- 2 weeks vacation + wellness days
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