Related skills
customer service excel inventory management retail management applicant tracking system📋 Description
- Hire, coach and develop a diverse part-time staff (Shift Leaders, Cookie Crew, drivers).
- Lead service quality, customer service, and store cleanliness through the team.
- Cultivate a culture of excellence prioritizing cookie quality and sales.
- Manage and audit inventory to maintain proper controls.
- Create and execute local marketing drops.
- Create and drive in-store recognition programs/contests.
🎯 Requirements
- 3+ years of management/leadership in restaurant or retail.
- Availability to work 2-3 mid-to-late shifts Thu-Sun.
- Benevolent leadership with a player-coach mentality.
- Hospitality-focused with exceptional customer service.
- Strong tech skills: retail software, MS Outlook, Excel, MS Teams, ATS.
- Familiar with commercial convection ovens (a plus).
🎁 Benefits
- Competitive base salary + quarterly bonus.
- $50/mo cellphone data plan stipend.
- Comprehensive medical, dental, vision, and pet insurance.
- 401K with company match.
- 2 weeks paid vacation, wellness days, and paid sick leave.
- Cookie College training platform enrollment.
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